Tatjana Trofimova

Thank you for a great course. It is very useful and practical. Now when I'm writing emails and messages at work, I always remember the steps to check. I question myself if my writing is emotion-free, and usually it isn't. So, I've learnt to express tough issues in a polite and formal way.

The Business Emails course in English was very useful. I really liked the individual approach to the level of English knowledge of each student. Thank you very much for your ability to explain anything I don't understand with great patience until I understand! The acquired knowledge is useful when writing e-mails not only in English, but also in Latvian. 

Thanks to you, I have learned the structure of writing a business email.

I would like to thank you for the overall course, it has been a pleasure studying with you. The course was really well structured, I enjoyed it a lot. I have also told about this course to my new colleagues, and they are determined to apply for it when possible as well. :)

This course was very useful. I already use a lot of these things when I write an email and I believe that I will continue to do so. Thank you for this course and all the ideas. The one thing that I liked the most was the way you graded and commented on the assignments. It was very personal and useful. Thank you!

This has helped me raise the quality of the business emails that I am sending daily. I really enjoyed the section on diplomatic language.

This helped me learn new information, and learn once again things I had already forgotten from the last English course I had many years ago. The most useful section was the one on punctuation. The course was well structured: there were examples, theory and writing assignments with personal comments that gave the course good quality.