Course Contents

Here we look at 80 commonly used phrases used in email correspondence. There are three quizzes to test your knowledge and an assignment to help you practice.

Can you make your correspondence clear, correct, concise, complete, and correct?

A crucial part of being clear and correct is using the right tense. Using the right future form can make it clear what we mean. 

Here, we look at countable and uncountable nouns - especially those that are commonly misused. We also look at 'determiners', those small words that can cause a lot of problems for some non-native speakers.

Getting relative clauses right will really improve the clarity of your writing!

Learn about how we use the comma, the semicolon, and the colon. We focus on this as knowledge of punctuation will take your business correspondence to the next level!

All about how to use apostrophes, full stops (periods), question marks, and capitalisation.

Using the Present Simple and Present Continuous tenses correctly will make it clear to the reader what we mean.

Here, we look at which salutations and complimentary closes we should use for different scenarios.

Find out how to use impersonal language that focuses on the subject and not the people involved! Here, you can also review a list of formal phrases that you might need to use in important email correspondence.